Insurance
Insurance and coverage.
What is accepted, how to check your own plan, and the questions worth asking before rather than after.
Accepted
Four categories.
- All commercial insurance plans
- Medicare
- Workers' compensation
- Personal injury cases
Before you call
What to ask your insurer.
Have your member ID to hand. These are the questions that determine what a visit and any treatment will actually cost you.
- Is this practice in network under my specific plan, not just my carrier
- Do I need a referral or prior authorisation before a specialist visit
- What is my deductible, and how much of it have I met this year
- What is my specialist copay or coinsurance
- If imaging is ordered, is it covered and does it need authorisation
- If surgery is recommended, what is the authorisation process and how long does it take
- Is the facility where surgery would happen also in network
Coverage questions
- Which insurance plans do you accept?
- The practice accepts all commercial insurance plans, Medicare, workers' compensation, and personal injury cases. Plans still differ on referrals, prior authorisation and what you pay, so call the office with your insurer and your specific plan name before a visit.
- Why is the facility a separate question from the surgeon?
- Because they bill separately. A surgeon can be in network at a facility that is not, or the reverse, and the anaesthesia group is often a third arrangement again. If surgery is being planned, confirming all of them is worth the phone calls. The office can tell you where the operation would take place so you can check.
- Do you take Medicare?
- Yes. Medicare Advantage plans are administered differently from traditional Medicare and have their own network and authorisation rules, so confirm which you have when you call.
- What about a work injury?
- Work-related injuries are handled through workers' compensation rather than your health plan, and the process differs by state. The Illinois process, including your right to choose a treating physician, is covered on the workers' compensation page.
- Is a second opinion covered?
- Many plans cover second opinions, and some require one before authorising elective spine surgery. It depends on your plan. Ask specifically, because the answer occasionally works in your favour in a way people do not expect.
- What if I do not have insurance?
- Call the office and say so. Self-pay arrangements are a conversation to have directly rather than something that can be answered usefully on a webpage.